Privacy Policy
Last Updated: January 2025
Our Commitment
Parallax Holdings is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our website and services.
Data We Collect
We collect the following types of personal data:
- Contact Information: name, email address, phone number
- Usage Data: IP address, browser type, pages visited
- Communication Data: messages sent through contact forms
- Cookie Data: preferences and session information
How We Use Your Data
We use your personal data to:
- Provide and improve our services
- Respond to inquiries and provide customer support
- Send relevant information about our services
- Comply with legal obligations
- Analyze website usage and improve user experience
Data Protection
We implement appropriate security measures to protect your personal data:
- Encryption of data in transit and at rest
- Secure servers with regular security audits
- Access controls and authentication
- Regular backup and recovery procedures
Your Rights
Under Singapore's Personal Data Protection Act, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
- Object to data processing
- Request data portability
Data Retention
We retain your data for:
- Contact form submissions: 3 years
- Service records: 5 years
- Financial records: 7 years (legal requirement)
- Marketing data: until consent withdrawn
Contact Us
For privacy-related questions or to exercise your rights:
Email: [email protected]
Phone: +65 6741 2583
Address: 6 Battery Road, Singapore 049909